Interaction Design Project for IAT334
Centered around Ohanacare, a senior care service provider based in Vancouver, our primary goal during this seven-week project was to develop a mobile platform where seniors could easily access companion care service through a mobile application. We dedicated our effort to comprehending the needs of seniors, delving into understanding their pain points and ultimately crafting a tailored solution.
Domain
who is our intended domain?
Seniors over 65, who require assistance for their daily activities
Daily Activities
what are some common activities within our domain?
Personal Care
Medication Management
Social Interactions
Schedule Planning
Medication Management
Social Interactions
Schedule Planning
Challenges
what challenges do seniors face in their daily activities and goals?
Difficulty in Arranging Appointments
due to memory loss, weakened cognition
missed appointments and social gatherings
missed appointments and social gatherings
Burden of Taking Medications
can cause serious effects on seniors’ health
eg. side affects
eg. side affects
Isolation and Loneliness
due to challenges faced with transportation
needing emotional companionship from a lack of social interactions
needing emotional companionship from a lack of social interactions
Design Solution - Main Features
Medical Assistance
connecting Personal Health Number (PHN) to their list of medications, helping them keep track of their dosage and their instructions with reminders
Appointments
in-app calendar and a to-do list that keeps track of their appointments and set reminders for their daily tasks
Assistance
connecting seniors to ‘helpers’ (assistance) via video/call or chat option in-app
Sync Account
facilitating caregivers or helpers to stay informed and assist seniors effectively in managing medications and appointments
How would the app work?
Brining companion care into a mobile app experience - by integrating medical assistance, appointments and connecting to helpers into one platform
Who is the intended domain?
Designed specifically for seniors in need of support, offering assistance with daily task and medication reminders, along with emotional support from connecting with helpers
Why we believe it is viable
By fostering connections among isolated seniors and providing essential guidance for their daily tasks, we believe the app demonstrates its viability
Goals what goals are we trying to achieve within the app?
Guidance
Providing medical assistance, appointment/task management, and assistant care
Emotional Support
Preventing social isolation by assisting video-call and chatting system
Convenience
Simplifying the organization of daily tasks by integrating services in one platform
Accessibility
By providing companion care service through a mobile platform via senior accessible interface
